General conditions of sale
1. CONDITIONS. The supply is made at the conditions put in writing. Any
phone or verbal consent has not engagement. For all that doesn’t explicity agreed, we put the general conditions that are.
2. DELIVERY. All the goods that we supply, expect a different agreement,
we mean always for delivery ex works. The goods are
shipped at customer’s risk, we decline us all responsibility also if the transport is realized by us.
3.MINIMUM INVOICE. We don’t accept orders with an invoice of a net amount less than 150 euro. The VAT and all the others taxes burden are apart and must be paid by the customers.
4. TERMS. Delivery terms are approximates and without engagement and they
start by of the confirmation of order accepted and
subscribed. Any delays, for any reason, don’t mean rights to compensations or interests if they are not agreed explicity.
5. COLLECTION OF GOODS. If the customer doesn’t trade goods within the delivery term we will provide to give him an advice of goods ready. After 8 days of the advice date, the good will be keep to disposal of the customer, charging the costs of the stock, expect he doesn’t think the resolution of the contract.
6. PACKAGING. Packaging is invoiced at cost and it means throwaway
package. The good is given packed on pallet, for a normal
7. WARRANTY. All our materials are guaranteed by the date of the delivery
for 12 months against manufacturing defects or of
construction. Our company will provide free to replace or to repair,
only at our office of Rivoli, with forwarding charges and the delivery
are paid by the customer, if the material is recognized faulty by the
technicians so the warranty is valid for the material substitute. The
warranty finishes when our material sheltered is not made by our staff
also if the assemblage is inappropriate, without to carr y
out the instructions or there aren’t the normal upkeep precautions. The warranty of our company is made only for the value of goods supplied by us and it is invalid for any other clain of damages.
8. COMPLAINTS. Any complaint for defects of quality or quantity of the
good must notified in writing to the company by registered
mail within 7 days from the delivery. In the case of objection, however
there is not the right to not pay.
9. RETURN OF GOODS. The return of goods must be fixed before and must be
accepted by our company. The return can look again standard elements
and not personalized material on request. The material must be return
free at works with the original and whole packing. However the return
must be always accompanied by the tax and administrative refund same at
20% of the value of the return.
10. PAYMENTS. Interests may be charged on late payments with the official
discount rate increased of 3%.
11. FORUM. For any controversy will be competent only the forum of Turin.